The U.S. government has filed a lawsuit against San Jose-based Adobe Inc., alleging that the company has been deceiving consumers by hiding early termination fees and making it difficult to cancel subscriptions. The Federal Trade Commission (FTC) claims that Adobe's most lucrative subscription plan traps users by not disclosing substantial termination fees and implementing a convoluted cancellation process. The lawsuit, filed on June 18, also targets two senior executives at Adobe. Adobe's Chairman and CEO, Shantanu Narayen, has responded by stating that the government's case is misguided and that the company will fight the allegations in court. The lawsuit specifically mentions Adobe's Photoshop subscription model.
#CNBCTV18Exclusive | A day after the #US govt filed a lawsuit against #Adobe for allegedly using 'hidden' fees to make it difficult to cancel subscriptions, the company's Chairman & CEO Shantanu Narayen told @ShereenBhan that the govt’s case is misguided. Listen in 👇 https://t.co/r1MjGrMXf0
🚨 "The govt’s case is misguided. We will fight it & refute it in court." Chairman & CEO Shantanu Narayen of Adobe Systems talks about lawsuit against @Adobe for allegedly using 'hidden' fees to make it difficult to cancel subscriptions. #Watch 🔽 @ShereenBhan | #Adobe… https://t.co/1QLeUjI4Te
📢"Govt's case is misguided—will fight it in court", @Adobe's Shantanu Narayen tells @ShereenBhan after receiving a lawsuit for allegedly using 'hidden fees' to make it tough to cancel subscriptions #MustWatch | @CNBCYoungTurks "Voices From The Valley" 📺https://t.co/3nx4vQhVzq https://t.co/J7YXOCnoqN
#CNBCTV18Exclusive | A day after the US govt filed a lawsuit against Photoshop-maker @Adobe for allegedly using 'hidden' fees to make it difficult to cancel subscriptions, the company's Chairman & CEO Shantanu Narayen tells @ShereenBhan, "The govt’s case is misguided. We will… https://t.co/zPDbaXmudW
Why are the feds going after Adobe? The Federal Trade Commission (FTC) announced it was launching legal action against Adobe Inc. and two of its executives for deceptive practices related to subscription cancellations and hidden fees. https://t.co/de1m2RWBEV https://t.co/uY9SUw6voF
#CNBCTV18Exclusive | As @Adobe updates its terms of use, CEO Shantanu Narayen clarifies to CNBC-TV that Adobe is not using customer content to train AI models. Adds, "Over 3,000 cos have signed up to help combat deep fakes." @ShereenBhan Full conversation drops on CNBC-TV18 at… https://t.co/i9Q26o4gW0
The US government has filed a lawsuit against #Adobe, accusing the creator of Photoshop of harming consumers by hiding substantial termination fees in its most popular subscription plan and making the cancellation process difficult. #Lawsuit https://t.co/vQZX2cOgSF
The Federal Trade Commission is suing Photoshop maker Adobe, claiming the company makes it hard for consumers to cancel products they no longer want. https://t.co/a7eRFujJ5E
US Government Sues Adobe Over 'Convoluted' Cancellation Process https://t.co/rfTTEsdJlW
The U.S. government filed a lawsuit against San Jose-based software manufacturer Adobe and two of its executives, alleging that the company was “thwarting” customers’ attempts to cancel their subscriptions. https://t.co/8A69rnpShZ
The U.S. Department of Justice sued Adobe on Monday for allegedly trapping customers into a year-long subscription without properly disclosing hidden fees. https://t.co/A3C7XJkumd
Adobe gets sued by the FTC ft. @meg_bano https://t.co/fyGphU95Vz
The Justice Department filed a suit against Adobe, arguing the company designed its sign-up process to purposefully trick consumers into subscriptions that are hard to cancel. It's part of a bigger dark pattern design problem. https://t.co/Q6doqOWAXB
Adobe is facing legal woes for its shady subscription practices https://t.co/N0PBBSzxOJ
Adobe ‘trapped customers' in hard-to-cancel subscriptions, FTC says in lawsuit https://t.co/yvsNoxq0vK
⚠️ JUST IN: *ADOBE SUED BY U.S. REGULATORS FOR MAKING IT TOO HARD TO CANCEL SUBSCRIPTIONS DO YOU AGREE? $ADBE https://t.co/HIPtmTv9q7
FTC sues Adobe over termination fees. https://t.co/VjKTKUIjZX
Fetch the popcorn: US government sues Adobe, says it's 'trapped' consumers with a subs model that's 'absurdly hard to cancel' and 'ambushed' them with late fees https://t.co/QPvsW3qWVl
Adobe has for years deceived customers by keeping them in the dark about an early termination fee for its most lucrative subscription plan, making it difficult to cancel and trapping consumers in subscriptions they no longer want, the FTC alleged. https://t.co/HoNv14w2NA
"The US government has sued Adobe and two senior company executives for allegedly deceiving consumers by hiding early termination fees and making them jump through hoops to cancel subscriptions" https://t.co/sAYntTUnzW
Adobe sued by U.S. for allegedly 'trapping' users in Photoshop subscriptions https://t.co/2BxOJWWiHV https://t.co/MtwW3KWcEL
#Adobe sued by U.S. regulators for making it too difficult to cancel subscriptions