Adobe is facing significant backlash over changes to its Terms of Service (TOS), which have sparked outrage among both employees and users. The Federal Trade Commission (FTC) has filed a lawsuit against Adobe, alleging that the company made it intentionally difficult for customers to cancel subscriptions, effectively trapping them in expensive contracts. Adobe's new TOS has also raised concerns about unauthorized use of user content, with fears that the company could access and utilize any materials created using its software. In response to the criticism, Adobe has announced a revised TOS, effective June 18, which includes a pledge not to train AI on customer data and aims to make the language more user-friendly. The changes affect popular products like Photoshop and Substance 3D, and the FTC has provided comments on the lawsuit.
New: Adobe has again updated its terms of service, this time to codify a pledge not to train AI on customer data @scottbelsky explains the change and what he hopes Adobe and the industry has learned https://t.co/RnL79udpAx
News: Adobe has again updated its terms of service, this time to codify a pledge not to train AI on customer data @scottbelsky explains the change and what he hopes Adobe and the industry has learned https://t.co/RnL79udpAx
Today we announced an update to our General Terms of Use for Creative Cloud and Document Cloud customers that makes the language easier to understand, including how we handle your content. Learn more on our website. https://t.co/7D0P8cltqx
Adobe's changes to its terms of use have sparked outrage on social media, as creatives publicly push back against Adobe having full access to the work they create. https://t.co/fvA9dou27k https://t.co/JHd0WXcv7c
Creators fear @Adobe's new terms could allow unauthorized use of their content. #Privacy #AIPolicy https://t.co/C3tp0FsU7I
Abobe made it intentionally difficult for customers to cancel subscriptions to its products including Photoshop, “trapping users” in expensive contracts, the Federal Trade Commission (FTC) alleged in a lawsuit filed Monday. Read more: https://t.co/ig6783MGVc
Photoshop and Substance 3D developer Adobe has been sued by the US government for turning its cancellation process into an obstacle course. Lawsuit details and the FTC comments: https://t.co/JgFe6qkFdD #adobe #photoshop #substance3d #lawsuit #business #controversy #ftc https://t.co/wCeKTVbrcL
Instagram and Adobe have been just the latest examples in a pattern of artists’ work being used to train AI. How some artists are fighting back ⬇️ https://t.co/j9UeZWI9W8
The FTC should go after Adobe for changing their TOS to permit them access to and use of any materials you create using their software. https://t.co/3rZoFtsywa
According to a new report, Adobe's own employees are just as unhappy about the company's spyware-like TOS clauses and "poor communication" as regular users. The company plans to unveil the revised Terms of Use on June 18: https://t.co/oV6cFqe3U2 #adobe #photoshop #substance3d https://t.co/lp4kc4tZ6o