Massachusetts experienced a statewide outage of its 911 emergency system on Tuesday, June 18, lasting roughly two hours. The disruption made it impossible for residents to contact emergency services, including police, ambulances, and fire departments. The outage was caused by a firewall system designed to prevent cyberattacks, which malfunctioned. The system was restored later that afternoon. State officials have assured the public that the issue was not a result of a cyberattack, and an investigation is ongoing to prevent future occurrences. Boston Mayor Michelle Wu and other officials have emphasized the need for infrastructure upgrades to prevent similar incidents. Massachusetts averages roughly 367 calls to 911 an hour.
A firewall designed to prevent #cyberattacks and hacking was to blame for the 911 outage that hit Massachusetts this week. https://t.co/gKcfiKsxsW
Massachusetts installed a firewall designed to prevent cyberattacks and hacking—instead it caused a 911 outage. https://t.co/3sGk0pHDXu
System Designed to Defend Against Cyberattacks Blamed for 911 Outage https://t.co/92phsHm0vg
Associated Press: "Firewall to deter cyberattacks is blamed for Massachusetts 911 outage" https://t.co/ksf6zREJAf
Faulty firewall blocked 911 calls throughout Massachusetts for two hours https://t.co/brYKIaEWdW
Massachusetts 911 Outage Caused by Errant Firewall #cybersecurity https://t.co/iCR3WxUz0e
In today's paper: Firewall system problem blamed for outage in state’s 911 system, officials say; Steward delays bid deadline for its Massachusetts hospitals by three weeks; and more. https://t.co/QkOQMpflik https://t.co/gGUPpe4Fjc
911 outage in Massachusetts caused by a firewall issue. https://t.co/mTTXolvfRl
Firewall system problem blamed for outage in state’s 911 system, officials say https://t.co/bycCBTN5w9
Massachusetts reveals cause of 911 outage https://t.co/cs8MAtMJNK
Firewall to deter cyberattacks is blamed for Massachusetts 911 outage https://t.co/oKZwzALx7t
A firewall meant to guard against a cyberattack caused a two-hour outage of Massachusetts' 911 system on Tuesday afternoon, according to the state's Executive Office of Public Safety. https://t.co/VdCKnVgJE7
Massachusetts 911 Outage Triggered By Firewall, Not A Hack, Officials Say https://t.co/AQCdcdFnpG https://t.co/f2TXoBWnD8
The 911 outage that hit Massachusetts earlier this week was the result of a firewall designed to prevent cyberattacks and hacking, officials said. READ MORE: https://t.co/57cnKI4utu https://t.co/57cnKI4utu
According to state officials, the 911 system outage in Massachusetts earlier this week was caused by a government firewall meant to prevent cyberattacks. https://t.co/dPtDi3vjhA
Massachusetts’ 911 system failed on Tuesday for nearly two hours, in a state that averaged roughly 367 calls to 911 an hour last year. It's the latest reminder of the potential problems faced by an emergency network that many say needs to be upgraded. https://t.co/jX7IBNBQIB
State blames balky firewall for 911 outage https://t.co/HHpGDA6RD6
What caused the 911 outage in Massachusetts? https://t.co/vdArxFJO8L
Officials blame firewall malfunction for 911 outage https://t.co/xb3bCw32A1
Mass. 911 system outage was firewall issue, not cyberattack, officials say | Click on the image to read the full story https://t.co/c2Bk6JGWn5
A 911 outage is impacting the entire state of Massachusetts Tuesday afternoon, according to Boston police. https://t.co/T2nrJVYNcB
BREAKING UPDATE: Massachusetts officials reveal cause of hourslong 911 system outage https://t.co/UMxsCSvhcR
The state's two-hour 911 outage on Tuesday was the result of a firewall system problem, officials said Wednesday. https://t.co/3f27vzcy3R
Investigation continues in Massachusetts after statewide 911 outage https://t.co/vPVkBK6VnM
Firewall blamed for statewide 911 outage in Massachusetts https://t.co/vPVkBK6VnM
Massachusetts 911 outage Tuesday caused by security glitch, officials say https://t.co/g8zezH5Rls
☎️Update: Mass State 911 Department has determined that a firewall caused the statewide disruption to the 911 system on June 18. State 911 is grateful for the public's patience and cooperation and thanks state and local emergency response agencies for their swift response. ⬇️ https://t.co/RfROOjH3ow
911 System Down Across Entire State Of Massachusetts https://t.co/x0MuSMg3RW
The entire 911 emergency phone system went down across Massachusetts for several hours Tuesday, raising new concerns about the aging infrastructure supporting it just as the region endures a threatening heat wave. https://t.co/BBmtBfK57p
911 system restored following statewide outage https://t.co/10rPjUgt7K https://t.co/5OxmMYR2qf
Massachusetts 911 emergency system down across state https://t.co/PKSU9ULwC2
Massachusetts 911 emergency system restored hours after outage, officials say https://t.co/MlsCgHmzU6
911 emergency system crashed throughout Massachusetts Tuesday, with Boston police telling citizens to "pull a Fire Box" to call for help. Follow: @AFpost https://t.co/9WC7BQADhy
911 System Goes Dark For Several Hours Across All Of Massachusetts https://t.co/dPWtJO6oZM
Massachusetts 911 system restored following statewide outage https://t.co/yztxmzDGdw https://t.co/gBVmxyDQQT
Massachusetts Experiences Statewide Outage of its 911 System https://t.co/mXciYntH9M
Massachusetts Statewide 911 System Outage Causes Major Disruption, Restored After Hour and a Half https://t.co/XWNmaeviLZ
Massachusetts on Tuesday experienced a statewide 911 outage that lasted roughly two hours. https://t.co/p557qOtHwd
911 Services Across Massachusetts Down For Several Hours After System Crashes - Authorities Won't Say Why READ: https://t.co/aBDS0e9P4l https://t.co/ejkGFNoXox
The 911 system across Massachusetts went down Tuesday afternoon, making it impossible for anyone to reach emergency services through the call number. https://t.co/qkvHg1SBxN
Massachusetts suffers brief statewide outage of 911 emergency system https://t.co/RxU5707hKh https://t.co/eL75M3JeEa
The 911 system has been restored. Please utilize 911 for emergencies only, and please and do not place “test” calls to 911. #bospoli #boston https://t.co/GNGvdJlemy
The 911 system for emergency calls in Massachusetts suffered a statewide outage on Tuesday, Boston Mayor Michelle Wu said, preventing residents from using the number to call for police, ambulances or fire assistance. https://t.co/Dkm6n6q2e0
The 911 system has been restored, if there is an emergency please use 911.
Emergency 911 telephone service was restored in Massachusetts late Tuesday afternoon after an outage that lasted more than an hour and a half. https://t.co/tu2HLSd9tD
🔵 MASSACHUSETTS SUFFERS STATEWIDE OUTAGE OF 911 EMERGENCY SYSTEM The 911 system for emergency calls in Massachusetts suffered a statewide outage on Tuesday, Boston Mayor Michelle Wu said, preventing residents from using the number to call for police, ambulances or fire…
UPDATE: The 911 system has been restored, you can call 911 for all emergencies.
Massachusetts experienced a 911 system outage, made it difficult for people to reach emergency services in the state https://t.co/3TViN1wM4s