A significant Telstra outage early on Friday in Melbourne disrupted emergency services, preventing 148 calls, including a critical one for a man suffering a heart attack, from being immediately transferred to emergency responders. Telstra CEO Vicki Brady acknowledged the severity of the incident, particularly highlighting a case where a family lost a loved one due to the inability to connect with emergency services. The outage, described as a 'technical incident' by Brady, lasted approximately 90 minutes. The Albanese government has since provided updates on the situation, and Telstra has issued a public apology for the inconvenience and distress caused to those affected. Telstra boss Vicky Brady apologized to the affected family in a statement reported by @AyrtonWoolley.
Telstra has issued a public apology after more than 100 callers struggled to contact emergency services during a nationwide triple-zero outage. https://t.co/y6E4vY1e83
🚨 NEW: ELECTRIC & COMMUNICATIONS BLACKOUT HERE IN AND AROUND LAHAINA Residents have had NO ability to communicate with their families ALL DAY, as cell networks have been down. The vast majority are solely reliant on mobile hotspots for even home internet, given the wired… https://t.co/iIK5TZoyAm
Nearly 150 triple-zero calls were unable to be transferred to emergency services. #9News https://t.co/rVQu851t3x
Telstra boss Vicky Brady has apologized to a family who lost a loved one amid a national triple zero outage. @AyrtonWoolley #9News https://t.co/Lju2DeL5Di
Vicki Brady said a “technical incident” early on Friday meant 148 calls weren’t immediately transferred – including one call-out for a person who later died. https://t.co/jF1ipRlzt6
Hearing reports that Tajikistan has since around 0600 GMT been paralysed by a major power outage. No electricity in Dushanbe, even traffic lights not working. Heating and hot water also offline. Reasons unclear. May be nationwide. No officials responding to queries https://t.co/LecLH8syz1
Telstra apologises to family of Victorian who died during triple zero outage https://t.co/odIy2O7n8p
The Albanese government has provided an update on the Telstra outage which lasted about 90 minutes on Friday after one person died amid calls to triple-zero being impacted. https://t.co/A47BQcIOU7
Victorians facing emergencies were unable to speak with trained call takers this morning following a Telstra outage. #9News https://t.co/7iDLPILUgo
A Telstra outage meant a Melbourne family was reportedly unable to be put through to emergency services when a man suffered a heart attack > https://t.co/ngdoHKaYWa https://t.co/ilKQSFFiu7