Meta has initiated a voluntary recall for the Quest 3 Elite Battery Straps due to a charging fault identified in the product. The company has been reaching out to customers who purchased the early versions of this accessory, informing them about the recall and offering a replacement solution. The issue, acknowledged by Meta in November, has prompted the company to take action to ensure the safety and satisfaction of its users. Customers affected by this issue have been advised to redeem their replacement through the communication sent by Meta. Additionally, there are concerns that the Quest Pro straps might be affected by a similar issue, possibly related to the charging port.
Quest Pro straps are being recalled AGAIN, as someone who's had his Quest 3 try to set itself on fire, maybe the issue is somewhere in the charging port? 👀
Meta Issues Voluntary Recall of Early Quest 3 Elite Battery Straps Due to Charging Fault https://t.co/oIvR28LdVG #VirtualReality #VR #Meta #MetaQuest3
#Meta reaching out to #Quest3 head strap with Battery buyers to Offer Replacement due to the charging issue. Did you get the mail?👇👇 https://t.co/C6VpE2Aj60
Meta emailed Quest 3 Elite Strap with Battery buyers telling them to redeem their replacement due to the charging issue acknowledged in November: https://t.co/PPkeAT4C6j
If you have a broken Elite Strap with battery, this might be the best solution for you. Meta is now informing customers about a possible replacement. @Meta #EliteStrap #Oculus https://t.co/XBak9FG2VU
Meta Issues Voluntary Recall of Early Quest 3 Elite Battery Straps Due to Charging Fault See more 👉https://t.co/gJOBkuUE6h https://t.co/orlirK5H4f