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Google Urges Against Factory Reset as SSL Certificates Cause Chromecast Wi-Fi Disconnections

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Updated Mar 13, 2025, 07:17 PM

Google has confirmed a widespread issue affecting its second-generation Chromecast and Chromecast Audio devices, which are experiencing disconnections from Wi-Fi networks and are unable to cast media due to the expiration of SSL certificates on March 9th. The company is actively working on a solution and has urged users not to perform factory resets on their devices as it could exacerbate the issue. The problem, which began on March 10, 2025, has led to users receiving an 'Untrusted device' error message when attempting to connect their Chromecasts, indicating that the device's firmware might be outdated. Google has issued warnings against factory resets and is preparing to roll out a fix to restore functionality to the affected devices. Google has apologized for the inconvenience and is communicating updates via email and social media platforms. In the meantime, the Organization of Consumers and Users has suggested alternative devices such as the Amazon Fire TV Stick 4K, EZCast, Roku Streaming Stick, and Apple TV for those affected.

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