Asus is overhauling its customer support system following a thorough investigation by Gamers Nexus. The investigation highlighted significant issues with Asus' warranty service, prompting the company to pledge a series of concrete fixes. These fixes include improving customer support and refunding affected users. Asus aims to restore its reputation by addressing these concerns and implementing a new program to enhance customer service. The investigation and subsequent changes were reported by Monica Chin from The Verge.
A thorough investigation into Asus' warranty system has led the company to rework its customer service system. https://t.co/Qw3JiAMHur
Asus Pledges To Fix Warranty Service, Including Refunding Affected Users https://t.co/WNnL4YILtR
Have you had trouble with Asus customer support? A new program looks to change that https://t.co/I59cYk5V0R https://t.co/oaGUIkruaS
How Asus is overhauling its customer support after Gamers Nexus investigation: Photo by Monica Chin / The Verge Asus’ reputation for customer support has been tarnished, and the company is now pledging a long list of concrete fixes to… https://t.co/fcEsSr0EV5 #ai #ainews
How Asus is overhauling its customer support after Gamers Nexus investigation https://t.co/56D3vnxOBA