SEC Finalizing Settlements with Wall Street Firms over WhatsApp Record-Keeping Lapses

The US Securities and Exchange Commission (SEC) is reportedly finalizing settlements with around two dozen Wall Street firms to resolve investigations into their use of WhatsApp for record-keeping lapses. The SEC has been cracking down on Wall Street's use of private messaging apps, and this enforcement action is the latest in that effort. The regulator has collected thousands of staff messages from major investment companies as part of its probe. Meanwhile, WhatsApp's potential for businesses is being explored by Engati's experts, who highlight its impact on conversion rates. MoEngage and WhatsApp have also joined forces to revolutionize customer interactions, offering a solution for businesses tired of juggling multiple platforms. Additionally, WhatsApp's new features in 2023 have been discussed in an article, and the newly rolled-out channels feature on WhatsApp has received criticism for turning the platform into another social media platform.