Following JPMorgan Chase's acquisition of First Republic Bank, numerous customers are experiencing significant issues with the integration process. Users report difficulties accessing their accounts, with some accounts not appearing in the Chase app and requiring separate logins. Complaints include problems with both business and personal accounts, with some customers unable to access their Chase Sapphire cards. One user reported having 10 accounts to transfer, but only 6 are showing up, with the other 4 under a different login. The transition, which was promised to be seamless, has been described by some as a 'mess,' leading to frustration and dissatisfaction among former First Republic clients.
Huntington: Hey Chase Bank, how is the integration with First Republic going? Chase: https://t.co/1lZOjTKtoB
It’s a total shit show. A friend of mine can’t even access his personal Chase Sapphire card because they bungled his company’s first republic transition. https://t.co/fmStuBLH5K
First Republic to Chase update: We have 10 accounts to transfer over. Only 6 of the accounts are showing up. Called Chase: The other 4 are somewhere else, under a different login. What a mess.
Big finance ruined a perfectly good private bank, the dearly departed First Republic, which had outstanding business & personal customer service, & turned it into mass market @Chase @jpmorgan, which has so far bungled the promised “seamless” transition. Looking for a new bank.🏦
Was on the phone with Chase last week setting up the account now that they moved us over from First Republic. This morning: of course the login we set up with them is not working. First Republic Customers: Where are you banking now that has close to that same experience?
Has anyone successfully completed the Chase integration for First Republic clients? I hate this process so much.
I’ve had the Chase app for my credit card for years. My business banking just transferred to the Chase app because of the First Republic takeover. I don’t see both in the app, so I called them. “It’s one app for both, but you need to log out and log back in with different…