Charles Schwab experienced a significant outage on the morning of June 11, affecting its Thinkorswim (TOS) platform and other services. Many clients reported being unable to log in or execute trades, leading to frustration and financial losses. Users took to social media to express their dissatisfaction, with some considering switching to other brokers. The outage also impacted TD Ameritrade and Fidelity, with thousands of users unable to access their accounts. Schwab acknowledged the issue and stated that it had been resolved by the afternoon, though some users continued to experience problems later in the day. Some customers resorted to phoning in their trades due to the low quality of service.
if your having TOS problems @SchwabTrading let me do their support for them. Restart, click on the gear and select Clear Cache and Restart. Schwab could have saved us all a lot of grief by just saying that
TOS legit down all day and still is! Sell back to @tdameritrade asap!! @CharlesSchwab is trash 🗑 https://t.co/aLGGUSnfRg
Hey @SchwabTrading Your still having issues restarted TOS at lunch and can't get back in. Get on to of this!
Live look at me trading today https://t.co/8xXAWTLHqM
It’s not just you — Schwab, Thinkorswim and TD Ameritrade were down this morning https://t.co/anzkaXMUsg
Moving all my stuff of @CharlesSchwab as soon as I can logon. This is a disaster to be down this long. Anyone else?
$SCHW says issue has been resolved https://t.co/tSMlXgFnDn
Schwab, TOS, Fidelity all reporting major problems this morning, with thousands unable to access their trade accounts and place trades. Note: You can join the UW x tastytrade integration which is up and ready for you at https://t.co/uwb7aAUZft
Schwab customers phoning in their trades this morning https://t.co/YE33TSOtNf
Schwab buys TD and turns that into low quality service - thinkorswim login issues🤦♂️
🚨 Whos is responsible for Client Loss this morning @CharlesSchwab ? Open is most important time, cant mess it up Lot of Pissed Clients, still not working for many. TD was bad but these guys not doing anything great either. Time to find better Broker https://t.co/AYpxT5ykWu
The Schwab down this morning is Charles; not Klaus... cc @zerohedge
Live look at traders trying to log into their $SCHW accounts today https://t.co/NebFQXbn6H
What’s going on here? Thinkorswim outage? @CharlesSchwab https://t.co/HdHnww2fi1
Anyone else can't log in to TOS? $SCHW ? https://t.co/olmFyYFMkO