Charles Schwab experienced significant technical issues on June 11, 2024, affecting its thinkorswim platform and causing widespread outages. Many clients reported being unable to log into their accounts or place trades, particularly during the crucial market opening. This led to frustration among users, with some expressing dissatisfaction with Schwab's service quality following its acquisition of TD Ameritrade. Additionally, other trading platforms like Fidelity also reported similar issues, compounding the challenges faced by traders. Schwab customers were even phoning in their trades, with thousands unable to access their accounts.
Schwab, TOS, Fidelity all reporting major problems this morning, with thousands unable to access their trade accounts and place trades. Note: You can join the UW x tastytrade integration which is up and ready for you at https://t.co/uwb7aAUZft
Schwab customers phoning in their trades this morning https://t.co/YE33TSOtNf
Schwab buys TD and turns that into low quality service - thinkorswim login issues🤦♂️
🚨 Whos is responsible for Client Loss this morning @CharlesSchwab ? Open is most important time, cant mess it up Lot of Pissed Clients, still not working for many. TD was bad but these guys not doing anything great either. Time to find better Broker https://t.co/AYpxT5ykWu
Live look at traders trying to log into their $SCHW accounts today https://t.co/NebFQXbn6H
What’s going on here? Thinkorswim outage? @CharlesSchwab https://t.co/HdHnww2fi1