A British holidaymaker from South London was barred from boarding a TUI flight due to a 'slight mark' on her passport. Despite TUI staff's concerns that the mark would lead to her being turned away by Mexican border control, British Airways had no issue with the passport. The woman was forced to pay £1,200 for a new British Airways ticket. The incident resulted in an additional cost of $1,500 in lost expenses for the traveler. The story was reported by GBNEWS, highlighting the 'damage' on the passport and noting that BA found no issue with it.
A south London woman was barred from her TUI flight because staff feared a "slight mark" on her passport would see her turned away by Mexican border control. https://t.co/XLPXJLnxIb
A south London woman was forced to shell out £1,200 for a British Airways flight after TUI staff feared a "slight mark" on her passport would see her turned away by Mexican border control. https://t.co/idIjCysUi5
Woman barred from plane over 'slight' passport mark https://t.co/FOp0TW5f1F
Dirty passport? One mark cost this traveler $1,500 in lost costs https://t.co/F7At0iV6Ck
Can you see what's wrong with this passport? British holidaymaker was refused entry to TUI flight over 'damage' a different airline had no problem with accepting https://t.co/INJF0dyONK https://t.co/A1p1j1liap
Tui bars Briton from flight over 'slight mark' on passport... but BA finds no issue after paying £1.2k for new ticket https://t.co/TGvm40rJxs