Consumers covered by Affordable Care Act (ACA) insurance plans are being switched to different plans without their express permission, potentially leaving them unable to see their doctors or fill prescriptions. Rogue insurance agents are reportedly accessing consumer information on the ACA federal marketplace to make these unauthorized changes, leading to policyholders losing their doctors and potentially facing back taxes. One consumer expressed, "That’s when I realized something horribly wrong had happened," upon discovering he had been enrolled in a new ACA plan without his knowledge by an agent he had never contacted. The situation hints at health insurance fraud, with a noted 'Florida angle' to the issue.
ACA Plans Are Being Switched Without Enrollees’ OK If it's health insurance fraud, you can almost always be sure there's going to be a Florida angle. https://t.co/Hv08dYrwoQ via @kffhealthnews @Julie_appleby
ACA health insurance plans are being switched without enrollees' OK https://t.co/A4HbCp1K2I
.@Julie_appleby : ACA Plans Are Being Switched Without Enrollees’ OK https://t.co/qpkDnoHz2J via @kffhealthnews
“That’s when I realized something horribly wrong had happened,” consumer tells @KFF Health News of the day he discovered he had been enrolled in an ACA plan without his knowledge by an agent he had never spoken with. https://t.co/vhPSggTVK6
Some consumers covered by Affordable Care Act insurance plans are being switched from one plan to another without their express permission, potentially leaving them unable to see their doctors or fill prescriptions. https://t.co/VRKvzN2RO5
Rogue insurance agents access consumer information on the Affordable Care Act federal marketplace and make the changes. Policyholders can lose their doctors and end up owing back taxes. https://t.co/VRKvzN2RO5