Under the leadership of new CEO Vanessa Hudson, Qantas Airways is taking measures to address its recent reliability issues by hiring two consultancy firms, including McKinsey & Company, to assist in improving flight punctuality and reducing cancellations. Despite a challenging period marked by scandals, Emirates Airlines President Sir Tim Clark has affirmed his faith in Qantas's ability to restore its brand. Nonetheless, the decision to engage external consultants has been met with criticism, with detractors suggesting that the airline should focus on basic service improvements and on-time departures.
Qantas has been slammed for hiring 2 expensive consultancy firms to tell it how to regain the trust and loyalty of Australians. Critics claim it should be obvious to improve service and get flights taking off on time. https://t.co/m12Y20ojn1 #Qantas #7NEWS https://t.co/39hwA4sgc6
Australians have enthusiastically returned to travel post-pandemic, but the government agency responsible for air safety is facing criticism. #abc730 https://t.co/ZIlaI534q4
Qantas has hired a second consultancy firm to help improve its issues with delays and cancellations in a bid to rebuild its reputation as a top airline. https://t.co/9HSfWMaCmJ
Qantas Airways called in consulting firm McKinsey to help get more flights leaving and arriving on time as new CEO Vanessa Hudson addresses the airline’s reliability issues https://t.co/apjO6VIz7c
Emirates has faith in Qantas being able to restore its brand after a series of scandals hit the Australian carrier in recent years https://t.co/YMkpVfYM4r
Emirates Airlines President Sir Tim Clark discusses being a partner with Qantas despite the “torrid time” the Australian airline has experienced in recent years. https://t.co/yCzxdDLCPi