Slack has confirmed that it is using user content and uploads to train some of its AI-powered features, with all users being opted-in by default. This development has raised concerns among users, who must send an email to Slack to opt out of this data usage. The opt-out process requires workspace admins to send a request to [email protected] with their workspace URL and a specific opt-out request. The move has been criticized for its lack of transparency and for potentially using confidential business conversations from paying organizations without explicit consent. Slack clarified that its generative AI tool is not included in this training. The news was reported by TechCrunch.
Slack learning the hard way right now that when it comes to the issue of training AI on customer data people will always assume the worst, and if you try to convince them otherwise they likely won't believe you https://t.co/ibzS45hfZP
If you use Slack, you may want to opt out of having Slack use your messages and other customer data as a part of their AI models. #privacy https://t.co/2WD2Ir5ziO
Slack users are fuming over sneaky AI data training, @IndianIdle reports on @TechCrunch . Turns out, if you don't want your chat history used for AI, you have to email Slack to opt-out. Way to keep it transparent, @SlackHQ . https://t.co/dH0ZaG8NuJ
Slack confirms it is training some of its AI-powered features, but not its generative AI tool, on user content and uploads, with all users opted-in by default (@pixiekate13 / PCMag) https://t.co/gWNi8NZZwg 📫 Subscribe: https://t.co/OyWeKSRpIM https://t.co/5vLoRFqARY
Slack training their AI on your company's internal messages unless you explicitly send them an email not to is a great reminder that at a certain scale the primary "customer" of a company is their shareholders, not their users. Keep in mind that the majority of their users have… https://t.co/79fcLiiNJk
NEW: Slack is using your messages and uploads to train its machine learning models. You're opted-in by default, and it looks like only workspace admins can request to opt-out (they'll have to send an email request). https://t.co/8ycUy1tEzZ
If you use @SlackHQ, this is very bad. By default Slack is using all your internal convos to train their AI stuff. You can opt-out of this (allegedly) by sending an email to [email protected] with your workspace URL as content and "Slack Global model opt-out request" as the… https://t.co/6I6ZHfUCb6
slack says it is going to (or already is/has) scan customer data and messages to train their AI models — customers can opt out (rather than opt-in) is this a new development? seeing this link going around and spotted by @QuinnyPig — seems....aggressive https://t.co/RyUb6Z786u https://t.co/aT1Z3ZxDez
Does Slack not value paying customers - whose business they depend on 100% - to automatically opt *out* Slack messages from their AI training? An automatic opt-in would mean Salesforce’s new AI model trained on *confidential* business conversations from paying orgs! Surely not. https://t.co/WtIM1BGcRJ